TERMS AND CONDITIONS

These Terms and Conditions apply to the use of this website. In using this website you agree to be bound by these Terms and Conditions. We reserve the right to amend these Terms and Conditions from time to time without notice. It is your responsibility to review these Terms, which shall come into effect immediately once posted but shall not apply to orders accepted by us prior to the amended text being posted.

Privacy Policy
Our policy is simple at AbsoluteID. We will not sell, rent or distribute your name, email address or other information to any third party. The information we collect from you is required to process and fulfil your order. We collect your name, billing and delivery addresses, telephone number and email address so that we can process your order and make sure that it is delivered to the correct address. We do not see or have access to any credit card information you provide. AbsoluteID may contact you, via email, for our own marketing purposes. 

AbsoluteID has third party relationships. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

www.absoluteid.co.uk contains links to other websites such as Facebook and Twitter.  These sites operate independently from AbsoluteID and have established their own privacy and security policies. Users should read the privacy statements of each and every website that collects personally identifiable information.

Mistakes on your order
We do our utmost to minimise mistakes. If we make a mistake in the printing process we will re-make and re-ship your order at no charge. We may ask you to return the product to us for inspection. We will not be liable for any goods returned to us which become lost in transit if we do not have proof of postage. If, however, you make the mistake, we will happily re-make and re-ship your products for a small charge. We do not offer refunds.

Our right to cancel orders
If your order for personalised products contains content which is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience, we reserve the right to cancel your order at any time and issue a full refund. This does not affect your statutory rights.

Delivery
UK orders - our products will be despatched within 5-7 working days from the order being placed. We use Royal Mail 1st class.  
Overseas orders – these will be despatched within 5-7 working days from the order being placed. We use Royal Mail Airmail.

Products purchased by Gift card can only be delivered to a UK address.

Customs
If your delivery address is outside the UK then you may be subject to duties and other taxes.  These taxes and duties will be your responsibility and borne by you.

Permanent 
Whilst we have tested our product on many different substrates from which it is very difficult to remove our ID labels, we do not promise that AbsoluteID labels will permanently adhere to all surfaces. Adhesive performance can depend on the texture of the substrate surface. The labels cannot be removed intact, except in the unlikely event that they are heated to a temperature high enough to re-flow the adhesive. 

Helmets
We do not recommend that AbsoluteID labels be used on helmets. The adhesive is solvent acrylic based and may soften the plastic shell thus reducing the safety aspect. This may void any warranty the helmet may have.

Website
AbsoluteID Ltd does not make any warranty that the website is free from infection by virus, trojans, worms or anything else that may have detrimental properties.

Law
Every purchase you make shall be deemed performed in England. These Terms and Conditions, and our relationship with you, shall be governed, and construed in accordance with the Law of England.

Registered address: 

38 Bark Place, London W2 4AT